Safar Cab Privacy Policy

Updated On: 14-01-2025

This Privacy Policy explains how Safar Cab collects, uses, discloses, and protects your information when you use our services, including the Safar Cab - Safe & Reliable user app and the Safar Driver app. By using Safar Cab’s services, you consent to the practices described in this policy.

Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information:

  • Safar Cab - Safe & Reliable: Name, contact details, and other details provided during registration.
  • Safar Driver: Name, contact details, vehicle information, licensing documents, and other registration-related information.

• Location Data:

  • Safar Cab - Safe & Reliable: Real-time location while using the app to facilitate ride requests.
  • Safar Driver: Real-time location to match with users and ensure efficient ride services.

• Device Information:

  • Device type, operating system, and unique device identifiers for both users and drivers.

• Usage Data:

  • App interactions, ride requests, preferences, and settings for both apps.

• Communications:

  • Messages, feedback, or support inquiries sent to Safar Cab from users and drivers.

How We Use Your Information

We use the collected information to:

• Provide ride-hailing services, including ride scheduling, navigation, and payment processing.
• Enhance user and driver experience by improving app functionality.
• Ensure the safety and security of users and drivers.
• Comply with legal and regulatory requirements.
• Communicate updates and provide support services to users and drivers.

Sharing of Information

Safar Cab may share your information with:

1. Drivers: To connect users with drivers and facilitate ride requests.
2. Users: To provide driver details, including name, contact, and vehicle information for assigned rides.
3. Service Providers: Third-party companies for services like payment processing, navigation, and analytics.
4. Authorities: Government or regulatory bodies, as required by law or to protect Safar Cab’s rights and safety.

Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or misuse. While we strive for robust security, no system can guarantee absolute protection.

Your Rights

Both users and drivers have certain rights regarding their personal information, including:

• Access and Update: Update your personal data through the app’s account settings.
• Data Deletion: Request deletion of your data, subject to legal and operational requirements.
• Consent Withdrawal: Withdraw consent for data processing where applicable.

Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy.
• Comply with legal obligations.
• Resolve disputes or enforce agreements.

Updates to This Policy

Safar Cab may periodically update this Privacy Policy to reflect legal, regulatory, or operational changes. We encourage you to review this page regularly for updates.

Contact Us

For questions or concerns about this Privacy Policy, please contact us:

• Email: info@diodeinfosolutions.com